Frequently Asked Questions
Everything you need to know about the digital advent calendar for companies at a glance.
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Is technical support included in the price? When do additional costs apply?
Support for setting up your campaign is included in the price. Later changes or adjustments are billed separately.
What does the administration tool look like?
You can test the tool yourself in a personal demo campaign and take your time to get an overview of all the features.
How are the winners drawn?
You can export the participant data and draw the winners yourself, or we can handle a random drawing for you.
Where are the campaigns hosted?
The campaigns are hosted by us, on the REDCODE.DE server cluster.
Can access to my campaign be restricted?
Yes, access can be restricted with password protection or IP restriction. Both options are available as add-ons.
How is data protection handled?
The admin panel provides you with sample data protection texts. However, REDCODE.DE assumes no liability or warranty for these. Responsibility for legally compliant implementation lies with you as the operator of the campaign.
Is all content responsive?
Yes, all landing pages and apps are optimized for mobile devices as well.
How can I edit content?
You can configure the individual doors in the dashboard. If needed, we activate the relevant editors for you.
Can videos be embedded in the doors?
Yes, you can embed YouTube or Vimeo videos directly in a promotion door.
Can images be placed in the doors?
Yes, you can upload images to the promotion door and to other apps.
Can text be placed in the doors?
Yes, text is fully customizable and can also be used in custom apps.
Can links be placed in the doors?
Yes, many apps support links, including the promotion door.
Can multiple packages be combined?
Yes, our services can generally be combined flexibly. Get in touch and we will put together a custom quote for you.
What does the digital advent calendar cost?
You can get the digital advent calendar starting at 249.00 euros. Individual customizations are billed additionally.
How do prize draws work in the advent calendar?
Almost any door can be turned into a prize draw using a registration form. You can download the participant data at any time.
How many prize-draw doors are possible?
There is no fixed upper limit. Typically, each door gets its own registration form.
By when do I need to decide? Is there a deadline?
There is no fixed deadline. Orders are possible until November 30, and in many cases still into December.
How do I integrate the advent calendar into my website?
Integration is done through a simple link or via iFrame or script. You will find the relevant information and codes in your admin panel.
Is integration into WordPress or TYPO3 possible?
Yes, the advent calendar can be integrated into both systems without any issues.
How much time should I plan for the configuration?
For a simple calendar, plan about 20 minutes. More complex projects with custom content and design require correspondingly more time.